Effective Date: 20/7/2025
Introduction
Welcome to FITNERO. We value your privacy and are committed to protecting your personal data in accordance with Maltese and European Union laws, including the General Data Protection Regulation (GDPR).
1. Data Controller
FITNERO
Address: 170, Mater Boni Consilli street, Fgura. Malta. FG1614
Email: [email protected]
Phone: +35677962000
2. Information We Collect
We may collect and process the following types of data:
- Personal Identification Information: Name, email address, contact details, and other identifying information provided during registration or use of our services.
- Images: Photos uploaded by you to track your appearance or progress.
- Progress Data: Information related to your weight, measurements, gym activities, and progress logs.
- Usage Data: Data about your interaction with our website, including pages visited, time spent, and features used.
- Technical Data: IP address, device type, browser details, and other technical information necessary for maintaining and improving our services.
- Cookies and Tracking Technologies: To monitor usage patterns and improve user experience.
3. How We Use Your Data
Your data is used for the following purposes:
- To provide and manage our services
- To process transactions and billing
- To communicate with you
- To improve our website and services
- To comply with legal obligations
- To monitor and record your weight, images, and gym progress.
- To rank members’ progress and award rewards based on performance metrics.
- To provide tailored advice and motivation.
- To foster a supportive environment, if applicable.
- To ensure adherence to applicable laws.
Important Notice
- You retain ownership of your uploaded images and data, but by using our platform, you grant us necessary permissions to process and display your progress data for the purposes described.
- You are responsible for the accuracy of the information you upload and for adhering to applicable laws regarding privacy and image rights.
4. Sharing Your Data
We do not sell or rent your personal data. We may share your information with:
- Service providers who assist us in operations
- Legal authorities if required by law
- Other parties with your explicit consent
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined unless a longer retention period is required by law.
6. Your Rights
Under Maltese and EU law, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“Right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
To exercise these rights, contact us at [email protected]
7. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can control cookies via your browser settings. For more details, see our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.
9. Changes to This Policy
We may update this privacy policy periodically. Any material changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns about this privacy policy or your personal data, please contact us at: